Joya 90 Privacy Policy – How Safe Is Your Data With Us

Joya 90 collects two types of information — what you provide directly and what is gathered automatically through your usage.

Information you provide directly:

• Identity Information: Full name, date of birth, National ID number or passport number.
• Contact Information: Mobile number, email address, current residential address.
• Financial Information: Payment method details (bKash/Nagad number, bank account information).
• Verification Documents: National ID photo, selfie (as part of the KYC process).

Automatically Collected Information:

• IP address & device information.
• Browser type and operating system.
• Platform activity logs (betting history, login timestamps).
• Cookies & session data.

We collect your information only for specific, legitimate purposes. Each purpose has its own legal basis:

Joya 90 uses the information it collects for the following purposes:

• Creating, verifying, and managing your account.
• Processing all financial transactions, including deposits and withdrawals.
• Personalizing your betting experience.
• Sending relevant promotions and offers (only with your consent).
• Ensuring platform security and preventing fraud.
• Mandatory reporting to regulatory authorities.
• System performance analysis and improvement.

Your Information Never We do not use your data for unauthorized advertising, profiling, or any purpose that could cause you personal harm.

Joya 90 shares information with third parties only in limited circumstances and for specific reasons:

• Payment Processor: To process transactions with bKash, Nagad, Rocket, and banks.
• Identity Verification Service: With licensed verification agencies as part of the KYC process.
• Regulatory Authority: Where required by law or licensing conditions.
• Technology Partner: Hosting and cloud service providers — bound by strict confidentiality agreements.

The joya 90 website and app use several types of cookies. Below is an overview of each cookie type and your control options:

You can manage your cookie preferences. You have the right to disable all non-essential cookies.

Joya 90 has implemented the following technical and administrative measures to protect your data:

• TLS 1.3 Encryption: All data in transit is protected with the highest level of encryption.
• AES-256 Storage Encryption: All stored data is encrypted to industry standards.
• Two-Factor Authentication (2FA): An extra layer of protection at login.
• Firewall & Intrusion Detection: Real-time threat monitoring.
• Regular Penetration Testing: Security testing conducted by external experts.
• Staff Training: Only authorized personnel can access specific data.

As a joya 90 member, you have the following rights:

To exercise any of your rights, contact us through our support channel. We will respond within 30 days.

Joya 90 retains data according to the following policy:

Once the retention period expires, data is automatically deleted or anonymized through secure methods.

Joya 90 is strictly for users aged 18 and above. We do not knowingly collect information from minors. If we become aware that an underage user has created an account, that account will be immediately closed and all associated data will be deleted.

Joya 90 may update this Privacy Policy as needed. For significant changes:

• You will be notified by email at least 30 days before any changes take effect.
• The update date at the top of this page will reflect any changes.
• Significant changes may require your renewed consent.

Continued use of the platform after any changes constitutes acceptance of the updated policy. If you have any questions, privacy@joya90.bet Write to us at the address provided.